External · Alpha Release
Kaplan's AI assistant answers questions about courses, qualifications, student services, and policies — powered by the Kaplan knowledge base.
Documentation
Everything you need to know to get the most accurate answers from the Support Bot.
Use the toggle in the chat header to switch indexes before sending your message.
Student-facing — courses, fees, qualifications, MyKaplan, delivery
Greetings and unclear messages skip the search step and go directly to the assistant. Short or vague follow-up queries are automatically rewritten using conversation context before searching.
Important: Responses are generated from Kaplan's indexed knowledge base and may not reflect the most recent changes. Always verify critical information through official channels. AI generated content may be incorrect.